FAQ
Frequently asked questions
Getting started
How does online coaching work?
You get a personalised plan in the Everfit app plus weekly check-ins and direct access to your PT. See how it works.
Who is the coaching for?
Beginners, and anyone who wants to lose fat, build muscle or get lean.
Do I need a gym?
Your training uses a range of equipment, including any of the major equipment you'll find in a gym.
How many days a week will I train?
There's no fixed number. Your plan is tailored around your work life, so you train on the days that suit you.
Is the PT plan right for me?
See what's included on the coaching page, or book a free consultation.
The app
What phone do I need?
The Everfit client app is free for iPhone (App Store) and Android (Google Play).
How do I log in?
Use the app, or the client web login.
Payments and cancelling
How do I pay?
Through Everfit when you join the PT plan.
Can I cancel?
If you've signed up for the three-month minimum, you'll need to honour the full three months. See the terms.
Do you offer refunds?
[PLACEHOLDER: your refund policy]
Training
What if I have an injury?
[PLACEHOLDER: your answer – e.g. tell me during onboarding; check with your GP first]
Is nutrition included?
Not at the moment. Coaching is training-only: your programme, weekly check-ins and direct access to your PT.
Still have questions?
Book a free consultation or send me a message.